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Four Walls Property Management

Tenants

Tenants

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Four Walls Property Management properties can be located on our web page, Trade me, local newspapers and the University of Otago Accommodation listings.

If you are interested in a property that you would like we suggest you do a to drive by to ensure it is in your preferred area and make an educated decision if the property appeals to you.

If the property has potential please contact us to confirm availability and we will arrange a convenient time for one of our Property Managers to meet with you on site and show you around.

Once you have found a suitable property you can complete an online Tenancy Application Form to speed up your application process. It is important that the Application Form is completed in full to fast track your application so it can be processed promptly.

We try to process applications quickly and in most cases within 24 hours. This is subject to all information being supplied and the availability of referees etc.

Successful applicants will hear from the Four Walls Property Manager by phone. Unsuccessful applicants will receive a text message.

If you application is successful, the Property Manager will contact you to arrange a suitable time to sign a Tenancy Agreement. After the Tenancy Agreement is signed, you will be required to pay a deposit of at least one weeks rent to secure the property. The remainder of funds must be paid in full before you move in.

Property Check In

Before you move into the property your Property Manager will have done a through property inspection and taken photographs to access the condition of the interior and exterior of the property.

You will be receive a copy of this inspection when you collect your keys from our office on the day your tenancy commences.

This inspection report will be signed by both parties and will form part of your residential tenancy agreement. You have a 7 day grace period to get back to us in writing if you have any comments or require any changes to be made, otherwise we will assume that you accept the report as being accurate.

At the time you move in to the property your property manager will give you their contact information and they will be your Four Walls Property Management contact for the duration of your tenancy.

Property Check Out

When you leave a property you will be sent or emailed a vacating letter.  This letter will explain the requirements with regards to rent payments owing to the end of lease and also cleaning requirements to ensure that the property remains in the same condition that it was at the start of the lease and to eliminate any confusion over bond refund. Your Property Manager may arrange  an inspection to help the vacating process.

On the last day of your tenancy, please drop the keys to our office and sign a bond refund form.

Bond

The bond is money the tenant pays at the beginning of their tenancy to cover anything you owe at the end. Bonds are held in trust with The Department of Building and Housing.

Rent Payments

At the time you sign your Tenancy Agreement which is a legal and binding agreement we will explain all the terms and conditions in accordance with the Residential Tenancy Act.

Rent is due to be paid on or before the due date outlined on your Tenancy Agreement. Four Walls Property Management has a ZERO tolerance to rent arrears.  This is explained to our tenants at the beginning of any tenancy and failure to pay rent by the due date may result in proceedings.

Four Walls Property Management like to keep communication open and encourage our tenants to contact us on 027 522 3077 or by email regarding any tenancy query.

Inspections

At Four Walls Property Management we carry out routine property inspections every 3 months, or as often as required by the landlord’s insurance company or as deemed necessary by the Property Manager. You will receive an inspection letter from the Property Manager the week prior to your inspection giving notice of the date and time of the visit. Photographs will be taken at the property and these may be sent to the landlord.

Tenants responsibilities

As a tenant of the property you are responsible for the property to remain in the same or similar condition - less wear and tear - as it was offered at the beginning of your tenancy.

The owner is responsible to make repairs to any building faults, plumbing, electrical, heating and general repairs considered wear and tear.

It is the tenant's responsibility to replace blown light bulbs , fuses, damaged windows (unless the incident is reported to police as vandalism), cleaning heat pump filters monthly and maintaining gardens and lawns.

If you have a query relating to who is responsible for the repair, please contact your Property Manager.

Locked out

If you locked yourself out of your property during office hours you may visit our office to collect our office set of keys.

For privacy and security reasons, we will only able give keys to tenants who are listed on the tenancy agreement and you must have photo identification.

All locksmith costs are the tenants responsibility. Spare keys will be required to be registered with our office.